I placed an Order but didn't receive confirmation email, what should I do?

Modified on Mon, 20 Jan at 5:24 AM

First, check your spam/junk/promotions folder. 


If you still don't see the confirmation email, the email address entered at checkout may have been entered incorrectly or the order was unsuccessful.


  • Contact our support page through the following options
  • Call us at 1-888-311-1961 on weekdays between 6am-3pm EST
  • Click the 'Chat with us' button in the bottom right
  • Email us at [email protected] (24 hour Turn around time)


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